OPENING HOURS. Monday to Friday: 7:30am - 11:45am, 2:00pm - 4:00pm
The Immigration and Naturalization Service (IND); is responsible for entrance, admittance, residence, naturalization report and deportation of non nationals on Sint Maarten mainly dealing with;
1.Admission into Sint Maarten’s borders
2. Request for residence permit on Sint Maarten.
3. Naturalization report.
4. Police records.
Extension of tourist stay
Visa waivers and extensions
These tasks have been centralized, therefore this provides a better view into and control of the entire administrative process. By centralizing the process, it makes the tasks of obtaining a permit for temporary or permanent residence and or Dutch citizenship more transparent, customer friendly and client oriented, which is ultimately what IND strives for.
The core values of the IND have been collectively established by the current immigration authorities.
IND’s Core Values:
• Customer oriented:
"We remain friendly and professional while giving good service, in addition to providing complete and accurate information"
"We experience a sense of dignity and equality for every person being assisted"
• Legal Skills:
"We act in good faith"
"We actively contribute to improve our Organization"
"We say what we do and do what we say; our principles will determine our choices."
These core values are creating a balance at IND, between attitude and behavioral rules. These are issues that are collectively considered just and true, this is what people expect.
INS’s Mission and Vision:
Mission: "In an energetic, professional and honest way we test the applications (for admission) of persons based on applicable laws and regulations within the prescribed time.
Vision: "The professional and dynamic organization for entry of persons to Sint Maarten in accordance with the rules in force."
To further facilitate our services, we consider it extremely important to make all relevant documents available online.
To begin your application process please click on any of the documents listed below;